Get in touch with us today!
Monday – Friday
8:30 A.M. – 5:00 P.M.
Closed for lunch from
12:20pm – 1:30pm
8:30 A.M. – 11:00 A.M.
(Saturday appointments available for sick visits only)
Office Manager: firstname.lastname@example.org
Practice Administrator: email@example.com
Billing Contact for A-L firstname.lastname@example.org
Billing Contact for M-Z: email@example.com
When you call our office your call will be routed through our voice mail system. You will be required to follow the prompts to reach the appropriate person to handle your needs. Although our phone nurses try to answer all your questions, we do not believe that quality medical care can be rendered by telephone, so please call for an appointment if you believe treatment may be required.
If your call is non-urgent and not something you can handle through the patient portal, please wait till after 10 AM to call to allow parents of sick children to get through and schedule appointments for the day. Please try to call between 10:00 A.M. and 12:30 P.M. for less urgent concerns. Our office is closed for lunch from 12:20 P.M. to 1:30 P.M. All calls during this time will be answered by our answering service. The answering service will be able to reach the physician on-call in case there is an emergency
Please call for prescription refills during office hours so that your child’s chart may be reviewed. Please have your pharmacy address and telephone number available when you call so we may assist you more efficiently. You may also contact the nursing staff directly through our patient portal for refills and non urgent questions.
After Hours Emergency Care:
Call 911 or go to CHOA (Children’s Healthcare of Atlanta)
After Hours Care
After office hours, if you need advice for the care of your child or if you believe your child needs urgent care, please call our office number: 770-442-1050. Our answering service will take your message and get in touch with the provider on call. Your call should be answered within 30 minutes and usually much sooner. If you have not received a call back within this time, please notify our answering service at. 770-442-1050.
Often, parents decide to take their child to an “Urgent Care” facility without calling us first. Urgent Care facilities vary in their ability to handle emergencies and to perform testing. Choosing the wrong facility may mean that your child will need to be referred to another center for further testing or care. This will increase your costs and delay the proper treatment of your child. Also, if you are part of a managed care plan and do not receive authorization from us for your visit, your insurance may not pay for this treatment.